Thank you for reaching out to us. We encourage feedback from our customers. Your satisfaction is the driving force behind our innovations and new products. We appreciate your support and interest in our customized fire department apparel. Many questions have already been answered on our FAQ page - check it out here.
If you have already placed an order and want to inquire about the status, in case you missed it at the top of our website and in your Order Confirmation email, check out our LEAD TIME page. We update this page daily M-F (except holidays) so that customers can stay well informed of production progress. If you no longer have access to your Order Confirmation email, please fill out the form below and let us know and we're more than happy to re-send it. It contains important information regarding what to expect after your order has been placed.