CUSTOM FIREFIGHTER HATS.

Creating high-quality, customized products is our specialty—and our priority. We work hard to ship orders as quickly as possible without sacrificing quality. Lead time varies based on our current order volume. To keep you informed, we update our Lead Time Page daily (Monday–Friday, excluding holidays and shop closures).

Yes! We offer quantity discounts on most orders of 12 or more hats. The discount is based on volume and production efficiency.

Option 1: Just click “Add to Quote Request” instead of “Add to Cart” on any product page. When all your items are added, click “Finish Quote Request,” fill in the details, and hit “Submit Quote.” We’ll review your request and send you a custom quote—based on your quantity and how efficiently we can produce the order in our shop. Need changes? We can quickly make edits or adjustments on our end to match your department’s needs. Once the quote looks good, simply click the “Proceed to Checkout” button included in the email. It’ll take you straight to our checkout page, where you can complete your order with any major credit card.

Option 2: If you are unsure of the specs - hat style(s), hat color(s), design details, etc. - but want to get started on a custom quote, please fill out our Quantity Discount Quote Form.

No minimums or setup fees apply to hats embroidered with any design from our Elite Fire Apparel Hat Design Collection: Passport, Fire Mark, Old School Font, Traditional Alpha, Traditional Bravo, IAFF Logo. Custom artwork does have minimum order requirements and setup fees, due to the time-intensive process of designing, testing, and refining custom embroidery. Pricing depends on the complexity of the artwork and the number of hats ordered.

Yes, we do offer custom embroidery services! Please note that custom designs require a minimum order and setup fee, based on design complexity and quantity. We’ll work closely with you to bring your vision to life with the quality we're known for. To get a personalized quote, please fill out our Custom Design Quote Form.

We offer hats in flexible fitted, adjustable, and adjustable-sized options across multiple brands. Sizing can vary by brand and material. Visit our Headwear Sizing Guide. Need to try before committing? You can order blank hats at retail price for sizing. We cover the shipping to you; you return them (in original, unworn condition) at your expense within 45 days for a full refund.

Shipping is always free for all hats on our website—no hidden fees, no surprises.

Yes! We are a firefighter-owned and operated small family business.

Absolutely. While we stock our most popular styles, we can special order hats from our vendors with a 12-piece minimum per color and size.